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Frequently Asked Questions
Quick answers about features, pricing, and usage of Alpha Edusoft ERP.
Complete All-in-One Education ERP Software
- Pre-School
- School
- College
- Classes
- Coaching Institutes
About Alpha Edusoft ERP
1. What is Alpha Edusoft Offline ERP?
Alpha Edusoft Offline ERP is a complete institute management software that works without internet. It helps manage student data, fees, attendance, exams, results, and accounts in one system installed on your computer.
2. Who can use Alpha Edusoft ERP?
Alpha Edusoft ERP is suitable for:
- Pre-School & Play School
- Schools (Primary to Higher Secondary)
- Colleges (Commerce, Science, etc.)
- Coaching Classes & Institutes
It supports multi-department and multi-school management.
3. Is Alpha Edusoft ERP easy to use?
Yes. Designed for non-technical users. Teachers, admin staff, and operators can use it easily with basic training.
Pricing & Plans
4. What is the pricing of Alpha Edusoft ERP?
Alpha Edusoft ERP offers flexible pricing:
This is a one-time purchase software.- No monthly charges
- No yearly renewal
- Lifetime usage
5. Is there any yearly or hidden cost?
No hidden charges. Only optional customization or extra support may cost extra.
6. Can we upgrade our plan anytime?
Yes. You can upgrade modules or features anytime.
Features & Modules
7. What features are included in Alpha Edusoft ERP?
Alpha Edusoft ERP provides an all-in-one solution including:
- Student Management
- Fees Management
- Attendance System
- Exam & Result System
- Staff Management
- Timetable & Homework
- Library Management
- Hostel Management
- Accounts & Reports
- Certificates & Documents
8. Does it support CBSE and different result formats?
Supports CBSE format, grade system, marks system (100 / 80-20), and custom result formats.
9. Can we manage multiple departments or schools?
Yes. Manage multiple schools, departments, and classes in one system.
Mobile App & Communication
10. Does it have a mobile app?
Yes. Available for students and parents.
11. What can parents and student see?
Yes, parents and students can check:
- Attendance
- Fees
- Results
- Homework
- Notices
through mobile app or Windows-based software.
Setup, Training & Support
12. Do you provide lifetime support?
We provide 1 year of free support after installation. After that, support is available through AMC (Annual Maintenance Contract) or per-call charges.
13. What support is available after one year?
After one year, you can continue support through AMC or take support on a call basis with applicable charges.
14. What is the warranty period?
The software comes with 1 year warranty. After that, AMC services can be taken for continued support and maintenance.
15. How do you provide training?
We provide online training (free). On-site training is also available but chargeable. Additional support calls may also be chargeable if outside warranty or AMC.
16. Do you provide training at our location?
Yes, we can provide on-site training at your location. This service is chargeable, but most users find online training sufficient.
17. Does the software work on multiple PCs (LAN)?
Yes. A single PC license works on one system. For multiple systems, LAN-based multi-user license is required.
18. What are the system requirements?
The software works on Windows 10 and Windows 11 (32-bit & 64-bit). Basic computer configuration is sufficient. Data storage starts from approximately 1GB.
Security & Data
19. Is our data safe in Alpha Edusoft ERP?
Yes, the system is secure and designed with proper data management practices to keep your data safe.
20. Can we take reports and backups?
Yes, you can generate reports and manage data easily within the system.
21. Can Alpha Edusoft ERP be customized as per our institute requirements?
Yes, customization is possible based on your specific needs. Additional features or modules can be developed as per requirement (charges may apply).
22. Does Alpha Edusoft ERP support WhatsApp communication?
Yes, the system supports WhatsApp communication features for sending updates like fees reminders, notices, and important alerts.
Decision-Making FAQs
23. Why should we choose Alpha Edusoft ERP instead of other ERP software?
Alpha Edusoft Offline ERP is designed for practical use in institutes. It offers one-time pricing, works without internet, provides fast performance, and gives full control over your data. It is easy to use, customizable, and trusted by institutions across India.
24. Is there any hidden cost in the software?
No, there are no hidden charges. It is a one-time purchase software. Any additional customization or optional services are clearly discussed in advance.
25. Can we try the software before purchase?
Yes, you can request a free demo to understand how the software works and explore all features before making a decision.
26. Is Alpha Edusoft ERP online or offline?
Alpha Edusoft ERP is a complete offline software installed on your system or server. It works without internet and ensures fast performance and secure data handling.
Technical & Practical Trust
27. Does Alpha Edusoft ERP require installation?
Yes, the software is installed on your system or server. Our team provides complete installation, setup, and training support.
28. Can multiple users work at the same time?
Yes, the software supports multi-user access through LAN, allowing multiple staff members to work at the same time.
29. Is internet required to use the software?
No, internet is not required. The software works completely offline. Internet is only needed for optional services like WhatsApp or remote support.
30. Will our existing data be migrated?
Yes, we assist in importing your existing student and academic data into the system for smooth transition.
Talk to sales
Still have questions?
Book a demo, get a tailored quote, or ask how Alpha Edusoft ERP fits your institute—we reply fast during business hours.
+91 94086 31200